The Ford Agency is actively recruiting for a Technical Support Engineer to work with a leading consulting firm. The successful candidate will work directly with all departments to provide internal help desk, applications and systems support, voice systems, and network systems administration. The ideal candidate will have help desk experience, enjoy helping people solve problems and know how to deliver exceptional IT service to a broad range of professionals. This is a hybrid, temp-to-hire position, and is available immediately.
Responsibilities Include:
Deliver comprehensive technical support to staff across all systems and platforms
Ability to configure, install, and resolve issues with all standard software application
Sets up and manages all mobile devices
Provide detailed knowledge of computer software and hardware
Provide customer support for business and technology-related inquiries and issues
Qualifications Include:
1+ year of experience in a 50-100 staff LAN/WAN environment
1+ years of experience with Active Directory and Windows 7 operating system
Proficiency with Microsoft Office Suite applications
Experience working with Apple products preferred
Candidates for this position must be based in DC, MD, or VA area and available to start immediately.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
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