The Ford Agency is working to find an Membership Assistant to work with an association supporting a large high-level member base. This is a great temp-to-hire opportunity for a candidate with 1 year of post college professional experience looking to pursue a role within the membership space.
Responsibilities Include:
Partner with membership team on renewals and outreach initiatives
Provide logistical support to all major member events
Manage shared inboxes and hotline to assist members with inquiries
Monitor case assignments and resolutions
Process membership welcome kits and other requested documents
Qualifications Include:
Bachelor's Degree and 1 year professional office experience
Demonstrated experience in customer service or member relations a plus
Strong MSOffice skills, Salesforce or other CRM experience
Excellent interpersonal, communication, and presentation skills
Strong attention to detail and ability to prioritize projects
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
We listen, ask key questions, and refine the process
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We ensure our clients’ priorities, role requirements, company culture, and objectives are taken into consideration for every search. We have an extensive pool of talent to quickly identify strong candidates for your open positions, taking the burden of time and energy off your shoulders.
We do the same for candidates, actively listening to career desires and goals during each interview, and presenting realistic options and timelines for employment.
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