The Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing non-profit. The Membership Associate will maintain and build relationships and provide excellent customer service. This is a terrific opportunity for an individual with a solid foundation in association membership to join a collaborative team!
Responsibilities Include:
Maintain relationships with current members
Research and proactively connect with potential new members
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Oversee the process for new member applications and renewals
Collaborate with team members to create strategies for engagement and retention
Identify trends to drive utilization and tailored support to members
Qualifications Include:
Bachelor's Degree
1+ years professional experience with membership sales, client management, customer service, fundraising or communications
CRM, Salesforce, or data management experience a plus
Superb written and verbal communication skills
Excellent time management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
We listen, ask key questions, and refine the process
Our refined process has led our team to consistent success in recruiting for the area’s discerning business market.
We ensure our clients’ priorities, role requirements, company culture, and objectives are taken into consideration for every search. We have an extensive pool of talent to quickly identify strong candidates for your open positions, taking the burden of time and energy off your shoulders.
We do the same for candidates, actively listening to career desires and goals during each interview, and presenting realistic options and timelines for employment.
Clients and candidates alike find our recruiting services refreshing and reliable.
